FAQ
Answers Your Questions
Planning a project is a huge task, and it often can be overwhelming. If you have questions about a project, please don’t hesitate to ask. Our team is happy to offer a free consultation to answer all your mowing and landscaping services questions.
Quotes
Getting A Project Estimate
What type of payments do you accept?
We accept cash, credit card, cheque or e-transfer.
Do you give free estimates?
Yes we do! Please contact us to set up an appointment.
Are the Spring Clean Up packages customizable?
Yes! We can work with you to ensure your lawn gets the care it needs. Our lawn care technicians will be able to tell what your lawn needs to maximize its health.
What area do you work in?
We work in Thunder Bay and surrounding areas. Please contact us to see if you are within our range of service. There is a good chance you are!
How will I be billed?
If the service we provide is a one time service, an invoice will be either emailed or physically given to the client after the service is completed. If it is a reoccuring service, invoices will be billed monthly.
Is Marco's Mowing fully insured?
Yes we are! We are fully insured up to 2 million dollars in general liability. We also have WSIB for all of our workers.
Expectations
How The Process Works
How long is the mowing season?
This depending on a few factors, typically the lawn cutting season usually lasts from the middle of May to the middle of October. For weekly maintenance, this results in an average of 20 cuts throughout the season.
Do we remove pet droppings?
We can remove pet droppings for an additional cost.
Will you call me before you come out?
For odd jobs and spring clean ups we will notify customers a few days before service.
As for regular lawn maintenance we do not notify prior to our arrival, but we stick to a weekly schedule, so you can expect us there the same day each week (weather permitting).
Do I need to clean up my yard first?
We do recommend homeowners to clear their lawn of all debris and dog droppings before we come. If there is any debris or droppings on the lawn, the lawn technician will decide whether an additional charge needs to be incurred.
What happens when my grass is too wet to mow?
Unfortunately, there is no way around this issue other than to let mother nature take its course. If it is too wet to mow, we will come back when it is dry to finish the job.
Do you do biweekly maintenance?
Yes we do! We do charge an additional 50% for biweekly maintenance as oppose to weekly maintenance. With the extra week of growth, the grass tends to become much longer resulting in more time for us to get your lawn looking freshly cut!
Other FAQ’S
Questions About Spring Lawn Care Package
Does my irrigation system need to be marked?
During Spring Clean Ups we highly recommend you mark all sprinkler heads on site. This will prevent damage from the aerator and power rakes.
Are there discounts if my neighbour wants the same service?
We offer an additional 10% off for both households for Spring Clean Ups if they live within close proximity of each other and sign up at the same time.
How is Power Raking good for my lawn?
Power raking or Dethatching removes dead thatch from your lawn. This gives the grass more room to grow and allows the water and sunlight to fully penetrate the roots. Power raking essentially allows the grass to grow to its full potential
How is Deep Core Aeration good for my lawn?
Deep Core Aeration does many things for your lawn.
1) By removing the dirt plugs, water, air and nutrients are able to get to the roots
2) It gives roots room to grow which results in a healthy lawn.
3) It helps loosen compacted soil.
4) The holes in the ground allow less water to evaporate into the air and more water to reach the roots, reducing your need for watering.